Privacy Policy

Privacy Policy

At https://translation-services-for-laboratory-reports-uk.rapidvoice.net, we are committed to protecting your privacy and ensuring the security of your data in all our operations. This Privacy Policy provides a detailed account of how we handle personal data in alignment with various international privacy regulations including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.

Scope of Policy

This policy is applicable to all interactions with our website, applications, services, and products available at https://translation-services-for-laboratory-reports-uk.rapidvoice.net. It’s important to note that this privacy policy does not apply to external platforms, applications, products, or services which may be linked from our platform; each of these has its own distinct privacy policies.

Processing Activities

Our Privacy Policy governs your interactions with us in the following scenarios:

  • When you utilize our applications and services as an authorized user.
  • When you visit our websites that are associated with this Privacy Statement.
  • When you engage with communications from us, including newsletters, emails, calls, or texts/SMS.

Personal Data Collection

We collect a range of personal data to facilitate our services. This includes but is not limited to:

  • Account information such as usernames and passwords.
  • Payment information for processing transactions.
  • Financial details necessary for billing and invoicing.
  • Purchase history to provide tailored services.
  • Mobile device identifiers used for app functionality and analytics.
  • Location data when required for service delivery.
  • Feedback provided through our services or customer support channels.
  • Social media information if you interact with us on these platforms.
  • Product information related to your use of our services.

This data is collected through various means, including user input during registration or transactions, interactions with our applications, and the use of automated technologies like cookies. Additionally, we may receive personal data from third parties under their respective privacy policies.

Cookies

We employ cookies on our website to enhance user experience and for analytics purposes. These cookies are categorized as Strictly Necessary, Preference, and Analytics, each with a specific role in ensuring the site functions smoothly or aiding us in understanding website usage patterns. Users have control over non-essential cookies through our Cookie Manager, where they can manage their preferences.

Retention and Deletion of Data

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Upon completion of these purposes and in compliance with legal requirements, we take steps to delete or anonymize your data.

Security Measures

To protect your personal data against unauthorized access or processing, we have implemented a series of organizational safeguards and security measures. This includes the use of encryption for sensitive communications and engaging third-party processors who are bound by strict confidentiality agreements to maintain the privacy and security of your data.

Children’s Privacy

We take care to not knowingly collect personal data from children under the age of 18, except where permitted by law. If we become aware that we have collected personal data from a child under 18 without verification of parental consent, we take steps to remove that information from our servers.

Your Rights

Depending on your jurisdiction, you may have rights related to:

  • Accessing and receiving a copy of your personal data.
  • Rectifying or correcting your personal data if it is inaccurate.
  • Requesting the deletion or restriction of your personal data.
  • Receiving a portion of your personal data in a portable format.
  • Objecting to certain processing activities.
  • Filing an appeal or complaint regarding our handling of your personal data.
  • Withdrawing consent for processing your personal data at any time.

To exercise these rights, please contact our privacy team with clear details of your request.

Changes to Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review this page periodically for the most up-to-date information on how we protect your personal data.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding your personal data, please contact us at contact@translation-services-for-laboratory-reports-uk.rapidvoice.net or via written correspondence to the address provided on our website. Our team is dedicated to addressing your concerns and ensuring your privacy is upheld to the highest standard.